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Customer Service, Quality and Value often differentiate good companies from great companies. Accelerator Door Corporation strives for excellence in customer service, constantly is evaluating our service quality and offers product and service that represent a true value to the customer.

We are an authorized servicing dealer for brookfield industries, Inc. Their product quality and value are second to none. If you want the best, we recommend brookfield.

Why Scheduled Maintenance is Important

You may have heard the adage "pay me now or pay me later" which certainly applies to linear accelerator door operators and hinges. Properly maintained door operators and hinges give years of uninterrupted service. Failures to either the operator or hinges costs not only dollars for the repair service call and parts, but significant dollars of lost revenue for a non-functional treatment room. Imagine a patient trapped inside a treatment room because of a failed operator or hinge. It happens!

Different levels of service contracts are available, from pre-purchase of blocks of service hours at a discounted rate, maintenance visits only with charged parts and labor the inclusive full annual service contract. We service many manufacturers but not all.

The advantages of having a full annual service contract with Accelerator Door include:

  • Rapid Response
  • Priority emergency service when required
  • Replacement parts included if under contract
  • Discount on additional or new door operators
  • Two preventative maintenance visits from our factory trained technicians each year
  • No added labor charge for repairs made during normal business hours (7 AM to 6 PM)
  • Inventory of operator parts and hinges for most at our facility which minimizes repair times
  • Custom maintenance programs if requested specific to your facilities or group of facilities

Installation Services

Whether you have an existing installation or have purchased a new door and require installation of an operator, we can service your needs. Accelerator Door works closely with a manufacturer of linear accelerator swinging and sliding doors as well as heavy lead doors for medical and PET facilities. Their years of experience in radiation protection products manufacturing makes them a valuable resource and enhances our services to you.

Installation Services on site:

  • remove existing doors and install new doors

  • replace worn or broken hinges

  • welding on site for repairs if required

  • unload linear accelerator doors, remove from hinges and re-install when equipment upgrade requires it

  • replacement of slider rails and bearings

 

 

 

 

Right * Slider Control Panel with Battery Backup

Above * Inside view of brookfield NB-500 Operator